When I click on the download button, my eBook or other media doesn't download. How do I initiate download?
Please temporarily disable your browser's pop-up blocker so that it can open a download window. If the problem persists after you do so, please contact us immediately so that we can correct your particular problem.
When I use my coupon code for a free eBook, I see a tax amount in the cart update. Am I about to be charged state sales tax for a free book?
At this point in time we only tax sales to those who reside in our home state, Texas, so your registration must be based in Texas. Don't Panic! Even though the tax percentage is shown in the cart, it will be figured as 8.5% of 0% charged for your free book, which results in 0.00. You may continue to final checkout and download your eBook without any tax charged.